Frequently Asked Questions (FAQ)
What is Ishan Medicose?
Ishan Medicose is your trusted online pharmacy providing quality medicines, health products, and professional advice. We aim to serve you with care and convenience.
How can I place an order?
You can place an order by browsing our product catalog, adding items to your cart, and completing the checkout process. For assistance, feel free to contact us.
Do you offer home delivery?
Yes, we provide home delivery for all our products. Delivery times may vary based on your location.
What payment methods are accepted?
We accept a variety of payment methods, including credit/debit cards, UPI, net banking, and cash on delivery (COD) for selected locations.
Are the medicines authentic?
Absolutely! We source our medicines directly from certified distributors and manufacturers to ensure authenticity and quality.
Can I return or exchange a product?
Yes, you can return or exchange products under our return policy. Returns are accepted for unopened and undamaged products within 7 days of delivery.
Do I need a prescription to buy medicines?
Yes, for prescription medications, you need to upload a valid prescription during checkout. Our team will verify it before processing your order.
How can I contact customer support?
You can reach us via email at enquirywithishanmedicose@gmail.com or call us at +91 7082606617. We're happy to assist you!
Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotional offers. Subscribe to our newsletter to stay updated.
Is my personal information secure?
Yes, we prioritize your privacy and security. All personal information is securely stored and processed in compliance with applicable regulations.