Privacy Policy

    At Ishan Medicose, we value the privacy of our customers and are committed to safeguarding any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

    1. Information We Collect

    We may collect the following types of personal information when you visit or interact with our website:

    • Personal Identification Information: Name, email address, contact number, delivery address, payment details (if applicable).
    • Non-Personal Identification Information: Browser type, device type, IP address, referring website, pages visited on our website, date and time of visits.
    • Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and improve our website’s functionality.

    2. How We Use Your Information

    We use the collected information for the following purposes:

    • Order Processing: To process orders, handle payments, and deliver products to your provided address.
    • Customer Support: To respond to inquiries, complaints, or feedback regarding products and services.
    • Personalization: To improve the user experience by providing relevant content, promotions, and product recommendations.
    • Communication: To send promotional materials, updates, and newsletters if you’ve opted into receiving them.
    • Legal Compliance: To comply with legal obligations, including the prevention of fraud or unauthorized access.

    3. How We Protect Your Information

    We implement various security measures to protect your personal information, including:

    • Encryption: All sensitive data (such as payment information) is transmitted securely using encryption protocols.
    • Data Storage: Your personal information is stored securely in our databases, with access limited to authorized personnel only.
    • Regular Audits: We perform regular security audits to identify and resolve potential vulnerabilities.

    While we take reasonable precautions to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

    4. Sharing Your Information

    We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following cases:

    • Service Providers: We may share information with trusted third-party service providers who help us with our business operations, such as payment processors, delivery services, and email marketing platforms.
    • Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or government investigation.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

    5. Your Rights

    As a user, you have the following rights regarding your personal information:

    • Access: You have the right to request access to the personal data we hold about you.
    • Correction: You can request corrections to any inaccurate or incomplete personal information.
    • Deletion: You can request the deletion of your personal data, subject to any legal obligations.
    • Opt-out: You can opt out of receiving promotional emails or newsletters by clicking the "unsubscribe" link in any of our communications.

    To exercise any of these rights, please contact us at enquirywithishanmedicose@gmail.com.

    6. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

    7. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. Any changes will be reflected on this page, and the updated date will be noted at the top. We recommend reviewing this policy periodically to stay informed about how we are protecting your data.

    8. Contact Us

    If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

    Ishan Medicose
    📍 Yamunanagar, Haryana - 135001
    📞 +91 7082606617
    ✉️ enquirywithishanmedicose@gmail.com